Improving Patient Insights With Textual ETL in the Lakehouse Paradigm

This blog post is the result of a collaboration with our partner Databricks, the Data + AI company. A special thanks to Amir Kermany, Technical Director, Healthcare and Life Sciences at Databricks and Michael Sanky Global Industry Lead, Healthcare & Life Sciences at Databricks. The amount of healthcare data generated today is unprecedented and rapidly expanding with the growth in […]

Finding Sentiment and the Value Within

Sentiment analysis in the call center: Hear the Voice of the Customer. Nearly every corporation has a call center. Ask an executive if his/her organization has a call center and the odds are good that the executive will say yes. Then you ask the executive whether or not he/she knows what is going on in the call center. The executive […]