Our White Papers Cover a Variety of Topics

So what are some of the ways that text is different than structured data? This question is sort of like asking – why don’t you use snakes to pull a carriage? It is almost a non sequitur.

The basic medical record is written by healthcare providers for healthcare providers and their patients.
The primary purpose of the medical record is to document and communicate important information with regard to the care and treatment of a patient.

I have a relative who is currently in college. She is doing very well academically and we are certainly proud of her.

Whenever we contact her she is always studying or preparing for her next test. We encourage and support her wholeheartedly and without reservation.

With the rising costs of medicine and the advent of an aging population, there has never been a better time for accurate and thorough medical research.
For years doctors and hospitals have treated patients and kept records as to the treatment, examinations, and outcomes of the care given.

In the beginning, relational data bases attempted to address the challenges of textual data with “blobs”.  Then there was the technique known as “tagging”. After tagging came NLP – Natural Language Processing.  
With each new approach in the attempt to manage narrative text came new opportunities that attempted to address the challenges of making corporate decisions based on text.

Consider what happens to a corporation when it receives a legal complaint – a lawsuit. The corporation goes into a high priority search for information.
Who is making the suit? What legitimacy is there

Ask any executive if they know what is going on in their call center and they assure you that they are in control and know what is going on.
 Then ask the executive what is actually taking place in the call center and the executive will say –

Nearly every corporation has a call center. Ask an executive if his/her organization has a call center and the odds are good that the executive will say yes.
Then you ask the executive whether or not he/she knows what is going on in the call center.

Once upon a time there was a nice little respectable Midwestern restaurant chain that decided that it liked making money and expanding the number of people that it served.

Structured data is repetitive data that occurs over and over. Banking transactions, airline reservations, retail sku sales, telephone calls are all classical examples of what is known as structured data. In most cases structured data is created as a result of the execution of a transaction.

The value of safety is unquestioned.  When an accident occurs and there are material damages there is the cost of repair and the cost of lost business and lost opportunity. In addition, there is the disruptive effect on the day to day, routine activities of the organization.

Arguably, contracts are the most important property of a corporation. It is contracts that define obligations of the corporation to other corporations. It is contracts that define the obligations of other corporations to the corporation. It is contracts that define dates, terms, rates, collateral and other business conditions.

Warranties are a fact of life, especially in the world of large retail purchases. Customers increase their confidence when there is a warranty. In some cases customers will not even consider making a purchase unless there is a warranty. There are entire lines of products that could not effectively be sold without warranties.

Given that emails are ubiquitous and given that emails are found all over the world, emails are found in every language found on the earth.

Some emails contain casual conversation. But other emails contain conversation that is vital to the business

A primer for Structuring a Medical Record

1 – Define taxonomy for all terms you want to have captured. Make sure your definition includes patient identifier,

In today’s world most medical records are in the form of EMR (or HER). With EMR the medical community is able to capture and transfer medical records with the computer.

But there is an Achilles heel to EMR. That Achilles heel is…

Then you ask the executive whether or not he/she knows what is going on in the call center. The executive assures you that the executive knows what is going on in the call center. Then you ask the executive what really is going on in the call center.

Some advanced companies are using their call center to understand what their customer is trying to tell them.

So what is it that the corporation is actually hearing from their call center? What can corporations learn from their call center conversations and exchanges?